This briefing highlights findings from the Serving the Future project on hospitality workers’ experiences of low-paid work in Scotland. In interviews with workers over a 12-month period, the research is seeking to understand:
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The demands and challenges of sustaining employment in the hospitality sector over time;
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The impacts of working in the hospitality sector upon the wider household, specifically children and families; and
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What needs to change for employees working in the sector.
The findings reported here are from the first set of interviews with 27 hospitality workers, conducted between September 2022 and March 2023.
Authors
Chirsty is a Knowledge Exchange Associate at the Fraser of Allander Institute where she primarily works on projects related to employment and inequality.
Calum is an Associate Economist at the Fraser of Allander Institute (FAI) and a Researcher at the Centre for Inclusive Trade Policy (CITP). He regularly contributes to key FAI publications like the quarterly Economic Commentary and the Scottish Business Monitor, as well as lectures on Strathclyde's Applied Economics Master’s programme. At the CITP, Calum specialises in regional trade measurement and modelling using national accounts, with a particularly focus on the distributional impacts of trade. Calum holds an MSc in Economics from the University of Edinburgh.
Emma is Deputy Director and Senior Knowledge Exchange Fellow at the Fraser of Allander Institute
Allison is an Associate Economist at the Fraser of Allander Institute.