Policy Briefing: In-Work Poverty in the Hospitality Sector in Scotland

This policy briefing shares findings and policy implications at the mid-point of a three-year action research project on in-work poverty and the hospitality sector.

Key messages from the briefing include:

  • Public services such as childcare, transport and housing need to better factor in the needs of people working in the hospitality sector if in-work poverty is to be eradicated. Businesses are not able, and should not be expected, to provide services that are the responsibility of the state.

  • Hospitality employers are facing one of the most challenging business environments in decades. There is more the government can do to ease the current pressures faced by the sector.


Chirsty is a Knowledge Exchange Associate at the Fraser of Allander Institute where she primarily works on projects related to employment and inequality.

Emma is Deputy Director and Senior Knowledge Exchange Fellow at the Fraser of Allander Institute

Calum is an Associate Economist at the Fraser of Allander Institute (FAI) and a Researcher at the Centre for Inclusive Trade Policy (CITP). He regularly contributes to key FAI publications like the quarterly Economic Commentary and the Scottish Business Monitor, as well as lectures on Strathclyde's Applied Economics Master’s programme. At the CITP, Calum specialises in regional trade measurement and modelling using national accounts, with a particularly focus on the distributional impacts of trade. Calum holds an MSc in Economics from the University of Edinburgh.

Allison is an Associate Economist at the Fraser of Allander Institute.

Part of Collection

Serving the Future is a three-year action research project working with hospitality employers and workers. The project seeks to understand, reduce and prevent in-work poverty and identify changes that could be made within the hospitality sector.