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Finding a Voice, Taking Action: Using Action Learning Sets to Support Change in the Scottish Hospitality Industry

This report summarises the experiences of the first action learning set (ALS) of hospitality employers in Scotland, delivered as part of the Serving the Future (STF) project. STF is a three-year action research project working with hospitality employers and workers. The project is seeking to understand, reduce and prevent in-work poverty and identify changes that could be made within the hospitality sector.

Authors

Chirsty is a Knowledge Exchange Associate at the Fraser of Allander Institute where she primarily works on projects related to employment and inequality.

Emma Congreve is a Principal Knowledge Exchange Fellow and Deputy Director at the Fraser of Allander Institute. Emma's work at the Institute is focussed on policy analysis, covering a wide range of areas of social and economic policy.  Emma is an experienced economist and has previously held roles as a senior economist at the Joseph Rowntree Foundation and as an economic adviser within the Scottish Government.

Calum is an Associate Economist at the Fraser of Allander Institute (FAI) and a Researcher at the Centre for Inclusive Trade Policy (CITP). He specialises in economic modelling and trade, and holds an MSc in Economics from the University of Edinburgh.

Allison is a Fellow at the Fraser of Allander Institute. She specialises in health, socioeconomic inequality and labour market dynamics.

Part of Collection

Serving the Future is a three-year action research project working with hospitality employers and workers. The project seeks to understand, reduce and prevent in-work poverty and identify changes that could be made within the hospitality sector.